Privacy Policy

Last updated: July 2, 2026

 

At Agogee, we’re committed to protecting your privacy and being transparent about how we use your data. This Privacy Policy explains what information we collect, how it’s used, and what rights you have. By using the Agogee mobile app or web platform, you agree to the practices described below.

 

1. Information We Collect

When you use Agogee, we may collect the following types of information:

a. Personal Information

• Name, email address, and account credentials
• Payment details (processed securely via third-party processors)
• Profile details or information you provide during onboarding

b. Usage Data

• How you use and interact with the app (e.g., time spent, buttons clicked, screens visited)
• Device and technical data (e.g., device type, OS, app version, IP address)
• Crash logs, error reports, and diagnostics for performance monitoring

c. Recordings and Conversation Data

• Audio recordings you capture using Agogee’s recording features
• Transcripts, notes, summaries, action items, and coaching feedback generated from those recordings
• Recordings and transcripts may contain the voices and personal information of other people in the conversation — such as the prospects, customers, or other parties you meet with

Because recordings capture human voices, they may include biometric or other sensitive information in some jurisdictions. We treat this data with heightened care and process it only as described in this Policy.

You are responsible for obtaining any consent required by law before recording a conversation. Recording-consent laws vary by state and country. See our Terms of Service for the full terms governing your use of the recording features.

d. Practice and Response Data

• Your responses and interactions within the app (e.g., roleplay practice sessions, lessons, or quizzes)
• These inputs may be analyzed to personalize your experience and improve the app

 

2. How We Use Your Information

We use the information we collect to:

• Deliver and personalize the Agogee experience
• Transcribe your recordings and generate notes, summaries, action items, and coaching feedback
• Track your progress and adapt practice and coaching content
• Improve our app features, performance, and product quality
• Provide support and communicate important updates
• Process payments and manage subscriptions
• Analyze aggregated, de-identified usage trends to inform business decisions and product design

We do not sell your personal information to advertisers or unrelated third parties.

 

3. AI Training and Your Recordings

We want to be clear about how your recordings relate to AI training:

• We do not currently use your recordings, transcripts, or the content of your conversations to train our AI models. These are used to provide the service to you — transcription, notes, action items, and coaching.
• If we ever decide to use recording content to train or improve our models, we will notify you in advance and give you a choice before doing so.
• We may use aggregated and de-identified data (such as usage patterns and general performance metrics that don’t identify you or any individual in a recording) to improve and develop our features.

 

4. Ownership of Your Recordings

You own your recordings and the transcripts, notes, and other content generated from them.

By using Agogee, you grant us a limited license to store, process, and analyze that content solely to provide, maintain, and improve the service for you (for example, to transcribe a recording, generate coaching, or power your practice sessions). We don’t claim ownership of your conversations, and we don’t use them for any purpose beyond delivering and improving Agogee’s features to you.

 

5. Sharing Your Information

We may share your information under the following circumstances:

• With trusted service providers — including payment processors, cloud hosting, analytics platforms, and transcription and AI processing providers — for essential operations. These providers may process your recordings and transcripts only to deliver their service to us, under strict confidentiality and security obligations, and may not use your data for their own purposes.
• For legal or regulatory reasons, such as to comply with laws or respond to lawful requests
• In a business transaction (e.g., acquisition or merger), where your information may be transferred as part of the business assets

All third-party providers are required to handle your data securely and in accordance with applicable laws.

 

6. Your Rights and Choices

You have control over your personal data. You may:

• Access or update your profile and account details through your app settings
• Access or delete your recordings and their associated transcripts and notes through the app, or by contacting us
• Request deletion of your account and all associated personal data by contacting us directly
• Manage communications, including opting out of marketing emails via unsubscribe links

Please note: Agogee may retain certain data (such as anonymized usage history or required transaction logs) for legal, security, or business continuity reasons, even after account deletion.

 

7. Data Security

We use industry-standard encryption, secure servers, and access controls to help protect your data, including your recordings. However, no digital system is completely immune to risk. Users are encouraged to use strong passwords and keep their login credentials secure.

 

8. Children’s Privacy

Agogee is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we learn that data was collected from a child without verified parental consent, we will delete it promptly.

 

9. Third-Party Services and Links

Our app may link to or integrate with third-party services (such as Apple, Google, Stripe, or analytics and transcription tools). These platforms have their own privacy policies and practices. We are not responsible for how those third parties collect or use your information.

 

10. International Users

If you are accessing Agogee from outside the United States, be aware that your information may be transferred to and stored in the U.S. or other countries where our service providers operate. By using the app, you consent to this transfer and processing.

 

11. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. If changes are material, we will notify you via email or within the app. Continued use of Agogee after changes are posted means you accept the updated policy.